{ "$schema": "https://chat.flocci.in/discover/ai-discovery.json", "generated": "2026-08-08", "site": { "name": "Flocci Chat", "origin": "https://chat.flocci.in", "tagline": "AI support that knows every word on your website", "summary": "Flocci Chat is an embeddable AI customer-support chat widget: paste one script tag and it learns your entire website automatically (crawl + passive learning of JavaScript-rendered pages), answers visitors with grounded, cited responses, asks clarifying questions instead of guessing, hands off to humans with built-in support tickets, verifies logged-in users cryptographically, and performs live actions (order tracking, subscription checks) through your own API. Credit-priced and India-first: 500 free credits on signup, 1 credit = 1 answered visitor message, nothing else metered.", "language": "en", "publisher": { "name": "Flocci Technologies", "url": "https://flocci.in", "location": "Ranchi, Jharkhand, India", "email": "afsar@flocci.in" }, "founder": { "name": "MD Afsar Hussain", "url": "https://chat.flocci.in/founder.html" } }, "product": { "category": "AI customer support chat widget (RAG)", "embed": "", "facts": [ "One-line embed: a single script tag from chat.flocci.in/widget.js; the widget is Shadow-DOM encapsulated so host-site CSS never breaks it.", "Knowledge base fills itself: an onboarding crawl plus passive learning — the widget reads each page exactly as visitors see it (after JavaScript runs), so React/Vue/no-code/SPA sites are fully covered; content re-learns on the next visit after a change.", "Uploads too: PDFs, docs and pasted text can be added to the knowledge base from the dashboard.", "Retrieval is hybrid: vector similarity (pgvector) combined with Postgres full-text search, diversity-reranked (MMR); answers stream with source citations.", "Answer policy: a confidence gate decides answer / clarify / hand off — the assistant asks a clarifying question or offers a human instead of inventing an answer.", "Human handoff is real: built-in Flocci Desk ticketing (FC-XXXXXX refs), a dashboard tickets inbox, operator replies reach the visitor in-chat and by email.", "Verified identity: flocciChat.identify() with an HMAC-SHA256 signature proves who the logged-in user is; verified users unlock account-specific help.", "Agentic actions: built-in support-ticket tools plus tenant-configured actions that call your own API with signed X-Flocci-End-User headers — order tracking, subscription status, live data.", "Optional web search: the assistant can search the web for time-sensitive questions (per-tenant toggle).", "Context API: your app can push live screen state (current order, open invoice) so answers reflect what the user is looking at.", "Operations: analytics, top questions, unanswered-intent gap analysis, reliability/SLO metrics, quality evals and a launch checklist in the dashboard.", "Multi-tenant isolation enforced with PostgreSQL Row-Level Security; data export (JSON/CSV) and deletion tools for GDPR requests.", "Pricing: 500 free credits on signup; 1 credit = 1 answered visitor message and nothing else is metered; the same Flocci credit wallet works across every Flocci app; platform plans Pro ₹499/month and Pro+ ₹2,999/month at account.flocci.in cover the whole Flocci suite.", "Dogfooding: Flocci Chat is the support layer behind 13+ Flocci products, including its own sales page.", "Built by Flocci Technologies (flocci.in), an AI-native product studio in Ranchi, Jharkhand, India, founded by MD Afsar Hussain (ex-SAP Labs India)." ], "pricing": { "model": "credits", "unit": "1 credit per answered visitor message", "free_tier": "500 credits on signup (≈500 answered visitor messages)", "currency": "INR", "platform_plans": [ { "name": "Pro", "price": 499, "currency": "INR", "period": "month", "scope": "all Flocci apps" }, { "name": "Pro+", "price": 2999, "currency": "INR", "period": "month", "scope": "all Flocci apps" } ], "not_metered": [ "crawling", "uploads", "re-indexing", "ticket creation", "operator replies", "analytics", "clarifying turns", "failed turns" ] } }, "discovery": { "llms_txt": "https://chat.flocci.in/llms.txt", "llms_full_txt": "https://chat.flocci.in/llms-full.txt", "ai_txt": "https://chat.flocci.in/ai.txt", "ai_plugin": "https://chat.flocci.in/.well-known/ai-plugin.json", "catalog_html": "https://chat.flocci.in/discover/knowledge-catalog.html", "fact_sheet": "https://chat.flocci.in/discover/flocci-chat-facts.json", "rss": "https://chat.flocci.in/feed.xml", "robots": "https://chat.flocci.in/robots.txt", "sitemaps": [ "https://chat.flocci.in/sitemap.xml", "https://chat.flocci.in/sitemap-pages.xml", "https://chat.flocci.in/sitemap-compare.xml", "https://chat.flocci.in/sitemap-answers.xml", "https://chat.flocci.in/sitemap-use-cases.xml", "https://chat.flocci.in/image-sitemap.xml" ] }, "pages": [ { "url": "https://chat.flocci.in/compare/flocci-chat-vs-chatbase.html", "section": "Comparisons", "title": "Flocci Chat vs Chatbase (2026): pricing, grounding & JS-site coverage", "heading": "Flocci Chat vs Chatbase — an honest comparison", "answer": "Chatbase is a polished multi-model chatbot builder priced from $32/month for 500 message credits, where stronger models consume multiple credits per answer. Flocci Chat meters exactly one credit per answered visitor message, learns JavaScript-rendered pages Chatbase's server-side crawler can't see, and includes ticketing and verified-user actions on every plan.", "keywords": [], "questions": [ "Is Flocci Chat cheaper than Chatbase?", "Can Chatbase learn a React or Vue website?", "Do both show sources for answers?", "Does Flocci Chat have ticketing like Chatbase's helpdesk?", "How do I migrate from Chatbase to Flocci Chat?" ] }, { "url": "https://chat.flocci.in/compare/flocci-chat-vs-intercom-fin.html", "section": "Comparisons", "title": "Flocci Chat vs Intercom Fin (2026): $0.99/resolution vs 1 credit per answer", "heading": "Flocci Chat vs Intercom Fin — an honest comparison", "answer": "Intercom Fin is the premium enterprise AI agent, billed at $0.99 per 'resolution' (minimum 50/month standalone) on top of Intercom's seat pricing. Flocci Chat charges one credit per answered visitor message with no seats and no resolution judgment calls — a predictable, India-first meter with grounded citations, built-in tickets and verified-user actions included.", "keywords": [], "questions": [ "What does Intercom Fin actually cost?", "What counts as a 'resolution' for Fin billing?", "Is Flocci Chat an Intercom Fin alternative for small businesses in India?", "Can Flocci Chat hand off to human agents like Fin?", "Does Flocci Chat require a whole platform migration?" ] }, { "url": "https://chat.flocci.in/compare/flocci-chat-vs-tidio.html", "section": "Comparisons", "title": "Flocci Chat vs Tidio Lyro (2026): one simple meter vs three overlapping ones", "heading": "Flocci Chat vs Tidio (Lyro AI) — an honest comparison", "answer": "Tidio bundles live chat, the Lyro AI agent and Flows automation, each with its own meter — billable conversations, Lyro conversations and reached visitors — from $24.17/month. Flocci Chat has exactly one meter: one credit per answered visitor message. If you want an AI-first grounded answerer rather than a live-chat suite, that simplicity usually wins.", "keywords": [], "questions": [ "Is Flocci Chat a good Tidio alternative?", "How does Tidio's pricing actually work?", "Does Flocci Chat do live human chat like Tidio?", "Which handles a JavaScript-rendered store better?", "Can I run both during evaluation?" ] }, { "url": "https://chat.flocci.in/compare/flocci-chat-vs-crisp.html", "section": "Comparisons", "title": "Flocci Chat vs Crisp (2026): seat plans + AI credits vs pure per-answer pricing", "heading": "Flocci Chat vs Crisp — an honest comparison", "answer": "Crisp is a multi-seat customer-messaging suite — shared inbox, co-browsing, campaigns — whose AI agent draws on dollar-metered credits inside $45–$295/month workspace plans. Flocci Chat is a drop-in AI answerer with no seats: 500 free credits, one credit per answered visitor message, grounded citations, built-in tickets and verified-user API actions on every workspace.", "keywords": [], "questions": [ "Is Flocci Chat cheaper than Crisp for AI support?", "Does Flocci Chat have a shared team inbox like Crisp?", "Which learns my website with less setup?", "Can Flocci Chat answer in the visitor's language?", "What's the fastest way to evaluate the two?" ] }, { "url": "https://chat.flocci.in/compare/flocci-chat-vs-sitegpt.html", "section": "Comparisons", "title": "Flocci Chat vs SiteGPT (2026): page caps & model multipliers vs one flat meter", "heading": "Flocci Chat vs SiteGPT — an honest comparison", "answer": "SiteGPT trains a support chatbot on your content from $39/month, but caps indexed pages per tier (1,000–50,000) and its message allowance varies 10× with model choice. Flocci Chat has no page caps and one flat meter — one credit per answered message — while its widget-based passive learning covers JavaScript-rendered pages scheduled crawls miss.", "keywords": [], "questions": [ "Does Flocci Chat cap how many pages it can learn?", "Why does SiteGPT's message count vary 10×?", "Which stays fresher when my site changes?", "Does Flocci Chat need Crisp or Zendesk for handoff?", "Is there a free way to try Flocci Chat?" ] }, { "url": "https://chat.flocci.in/compare/flocci-chat-vs-tawk-to.html", "section": "Comparisons", "title": "Flocci Chat vs Tawk.to (2026): free human live chat vs grounded AI answers", "heading": "Flocci Chat vs Tawk.to — an honest comparison", "answer": "Tawk.to is genuinely free human live chat — unlimited agents, monetized via $1/hour hired agents and paid add-ons like AI Assist. It answers only when your people do. Flocci Chat answers by itself: it learns your whole website automatically and replies with cited, grounded answers 24/7, at one credit per answered message.", "keywords": [], "questions": [ "Is Tawk.to really free?", "Can Flocci Chat replace live agents entirely?", "Which is better for a small Indian business?", "Do both work on any website builder?", "Can I use both together?" ] }, { "url": "https://chat.flocci.in/compare/flocci-chat-vs-sitespeak-ai.html", "section": "Comparisons", "title": "Flocci Chat vs SiteSpeakAI (2026): training-source caps vs a self-filling knowledge base", "heading": "Flocci Chat vs SiteSpeakAI — an honest comparison", "answer": "SiteSpeakAI is a well-priced chatbot builder starting at $29/month for 1,000 message credits and 200 training sources, with agent, source and action counts capped per tier. Flocci Chat has no source cap and no agent cap: it learns every page a visitor opens, charges one credit per answered message, and includes tickets and verified-user actions on every workspace.", "keywords": [], "questions": [ "Is SiteSpeakAI cheaper than Flocci Chat?", "What is a training source and why does it matter?", "Do both support human handoff?", "Which handles a React or Vue site better?" ] }, { "url": "https://chat.flocci.in/compare/flocci-chat-vs-chatmaxima.html", "section": "Comparisons", "title": "Flocci Chat vs ChatMaxima (2026): ₹ pricing compared, RAG depth vs multichannel breadth", "heading": "Flocci Chat vs ChatMaxima — an honest comparison", "answer": "ChatMaxima is an India-priced multichannel inbox (WhatsApp, Instagram, Messenger, SMS, web) from ₹1,499/month for 10,000 messages across 3 team members. Flocci Chat is a website-first grounded RAG assistant: no seats, no channel bundle, free until roughly 500 answered messages, then one credit per answered message. Choose ChatMaxima for high-volume multichannel; choose Flocci Chat for accurate, cited answers about your own site.", "keywords": [], "questions": [ "Which is cheaper for a small Indian business?", "Does Flocci Chat support WhatsApp or Instagram?", "Are both billed in rupees?", "Which gives more accurate answers about my website?" ] }, { "url": "https://chat.flocci.in/compare/flocci-chat-vs-custom-chatbot-build.html", "section": "Comparisons", "title": "Flocci Chat vs building your own RAG chatbot (2026): real cost of a custom build", "heading": "Flocci Chat vs building it yourself — an honest comparison", "answer": "A custom RAG support bot in India typically quotes between ₹35,000 and ₹8,00,000 to build, plus model, vector-database and hosting bills and a permanent maintenance owner. Flocci Chat is the same architecture — chunking, embeddings, hybrid retrieval, reranking, confidence gating, citations, escalation — delivered as one script tag for one credit per answered message. Build it yourself when the assistant itself is your product.", "keywords": [], "questions": [ "How much does a custom AI chatbot cost in India?", "How long does a custom build take?", "Can I start with Flocci Chat and build later?", "Which models does Flocci Chat use?" ] }, { "url": "https://chat.flocci.in/answers/how-to-add-ai-chatbot-to-website.html", "section": "Answers", "title": "How to add an AI chatbot to your website (2026 guide, one script tag)", "heading": "How to add an AI chatbot to your website", "answer": "Paste a single script tag before in your site's shared layout. With Flocci Chat, the widget appears immediately and starts learning your site on its own — an onboarding crawl plus passive learning of every page visitors open. No content uploads, no flows to build; most sites answer real questions accurately the same day.", "keywords": [ "add ai chatbot to website", "website chatbot setup", "chatbot kaise lagaye website par", "embed chatbot" ], "questions": [ "How long does it take to add an AI chatbot to a website?", "Do I need to upload my content to train the chatbot?", "Will the chatbot slow my website down?", "Can I add the chatbot to only some pages?", "Website par chatbot kaise lagayein?" ] }, { "url": "https://chat.flocci.in/answers/what-is-a-rag-chatbot.html", "section": "Answers", "title": "What is a RAG chatbot? Retrieval-augmented generation explained simply", "heading": "What is a RAG chatbot?", "answer": "A RAG (retrieval-augmented generation) chatbot answers in two steps: it first retrieves the most relevant passages from your own content, then instructs an AI model to answer only from those passages — citing them. This grounding is what separates a support assistant you can trust from a generic chatbot that improvises.", "keywords": [ "what is a rag chatbot", "retrieval augmented generation", "grounded ai answers", "rag chatbot for website" ], "questions": [ "Is a RAG chatbot the same as a custom GPT?", "Does RAG completely stop hallucinations?", "What data does a RAG chatbot need?", "Is RAG expensive to run?" ] }, { "url": "https://chat.flocci.in/answers/ai-chatbot-cost-india.html", "section": "Answers", "title": "AI chatbot cost in India (2026): real prices in ₹, from free to enterprise", "heading": "How much does an AI chatbot cost in India?", "answer": "In 2026 an Indian business has three price lanes: SaaS chatbot subscriptions at roughly ₹2,000–₹35,000 per month (billed in USD by most vendors), custom-developed bots at ₹1–60 lakh upfront, or credit-priced tools like Flocci Chat — free to start with 500 credits, then 1 credit per answered visitor message, with platform plans from ₹499/month.", "keywords": [ "ai chatbot cost india", "chatbot price in rupees", "sasta ai chatbot", "website ke liye ai chatbot", "chatbot for indian startups" ], "questions": [ "What is the cheapest AI chatbot for a website in India?", "Kya website ke liye AI chatbot free mein mil sakta hai?", "How much does custom chatbot development cost in India?", "Why is per-resolution pricing risky?", "Do Indian businesses need Hindi support in a chatbot?" ] }, { "url": "https://chat.flocci.in/answers/chatbot-for-react-spa-websites.html", "section": "Answers", "title": "AI chatbot for React, Vue & SPA websites — why crawlers fail and what works", "heading": "AI chatbots for React, Vue and single-page-application websites", "answer": "Chatbot trainers that crawl your site server-side can't execute JavaScript, so on a React, Vue or no-code site they see an empty root div — and the bot learns nothing. The fix is passive learning: Flocci Chat's widget reads each page in the visitor's browser after scripts run, so JS-rendered content is fully covered automatically.", "keywords": [ "chatbot for react website", "spa chatbot", "javascript rendered site chatbot", "chatbot for single page application" ], "questions": [ "Why can't normal chatbot crawlers read my React site?", "Does Flocci Chat work with Next.js, Nuxt, Wix and Webflow?", "How fast does the chatbot learn a content change on an SPA?", "Will passive learning ingest my logged-in app pages?" ] }, { "url": "https://chat.flocci.in/answers/ai-chatbot-that-cites-sources.html", "section": "Answers", "title": "AI chatbots that cite sources: how to stop support-bot hallucinations", "heading": "AI chatbots that cite their sources (and refuse to guess)", "answer": "The reliable pattern is grounded answering with an escape hatch: retrieve passages from your real content, answer only from them, show the sources in the reply, and — when retrieval confidence is low — ask a clarifying question or hand off to a human instead of answering. A support bot that can't say 'I don't know' will eventually lie for you.", "keywords": [ "chatbot that cites sources", "no hallucination chatbot", "stop chatbot hallucinations", "grounded ai support" ], "questions": [ "Can an AI chatbot really avoid hallucinating?", "What does Flocci Chat do when it doesn't know?", "Are chatbot answers legally binding on my company?", "Do citations slow down the chat experience?" ] }, { "url": "https://chat.flocci.in/answers/train-ai-chatbot-on-website-content.html", "section": "Answers", "title": "How to train an AI chatbot on your website content (without uploads)", "heading": "How to train an AI chatbot on your website content", "answer": "'Training' a website chatbot doesn't mean fine-tuning a model — it means building a searchable index of your content that the AI reads at answer time. The best version is fully automatic: Flocci Chat crawls your site at onboarding, then passively learns every page visitors open (JavaScript-rendered included) and re-learns pages when they change.", "keywords": [ "train chatbot on website", "train ai on my website", "chatbot trained on website content", "custom gpt for my website" ], "questions": [ "Can I train a chatbot on my website for free?", "How do I train ChatGPT on my website?", "How often does the chatbot re-learn my content?", "What content should I keep out of the knowledge base?" ] }, { "url": "https://chat.flocci.in/answers/best-ai-chatbot-for-website.html", "section": "Answers", "title": "Best AI chatbot for a website (2026): 11 tools compared on real prices", "heading": "The best AI chatbot for a website in 2026 — an honest buyer's guide", "answer": "There is no single best AI website chatbot; there is a best one for your volume, your stack and your currency. Pick Intercom Fin for enterprise omnichannel, Tidio or Crisp for a human live-chat inbox with AI attached, Chatbase or SiteSpeakAI for multi-model USD tiers, Helply or eesel AI for outcome-priced helpdesk automation, and Flocci Chat when you want grounded, cited answers about your own website, JavaScript sites included, priced per answered message in rupees.", "keywords": [ "best ai chatbot for website", "best ai chatbot 2026", "website chatbot comparison", "ai customer support tool comparison", "which chatbot should i use for my website" ], "questions": [ "What is the best AI chatbot for a website in 2026?", "Which website chatbot has the best free tier?", "Which AI chatbot is cheapest for a small business?", "Do these chatbots work on Shopify, WordPress, Webflow and Wix?", "Website ke liye sabse accha AI chatbot kaun sa hai?" ] }, { "url": "https://chat.flocci.in/answers/chatbase-alternatives.html", "section": "Answers", "title": "Chatbase alternatives (2026): 8 options compared with real prices", "heading": "Chatbase alternatives, compared honestly", "answer": "People leave Chatbase for three reasons: message credits that vary by model so the bill is hard to predict, the $1,188/year charge to remove branding, and a server-side crawler that cannot see JavaScript-rendered pages. The strongest alternatives are SiteSpeakAI and SiteGPT (similar USD tiers), Tidio or Crisp (live chat first), eesel AI or Helply (outcome pricing), and Flocci Chat (one credit per answered message, rupee billing, full JS-site coverage).", "keywords": [ "chatbase alternative", "chatbase alternatives 2026", "cheaper than chatbase", "chatbase competitors", "chatbase pricing too expensive" ], "questions": [ "What is the best Chatbase alternative?", "Is there a free Chatbase alternative?", "Why do Chatbase credits run out faster than expected?", "Can I keep my Chatbase training data when I switch?", "Does any Chatbase alternative bill in Indian rupees?" ] }, { "url": "https://chat.flocci.in/answers/ai-chatbot-pricing-models-explained.html", "section": "Answers", "title": "AI chatbot pricing models explained: credits, resolutions, seats & conversations", "heading": "How AI chatbot pricing models actually work", "answer": "Five meters dominate this market: message credits (Chatbase, SiteSpeakAI, SiteGPT), per-outcome or per-resolution billing (Intercom Fin at $0.99, Helply at $1 per ticket), seat licences with bundled AI credits (Crisp), conversation caps (Tidio), and per-task billing (eesel AI at $0.40 a ticket). Each is defensible; each has a trap. Per-answered-message billing, which is what Flocci Chat uses, is the only one where you can compute next month's bill from last month's traffic.", "keywords": [ "ai chatbot pricing models", "chatbot per resolution pricing", "message credits vs conversations", "how chatbot billing works", "predictable chatbot pricing" ], "questions": [ "What is per-resolution chatbot pricing?", "Are message credits the same as messages?", "Which chatbot pricing model is most predictable?", "Should I pay per seat for a support chatbot?", "What happens when my chatbot credits run out?" ] }, { "url": "https://chat.flocci.in/answers/add-ai-chatbot-wordpress-shopify-webflow-wix.html", "section": "Answers", "title": "Add an AI chatbot to WordPress, Shopify, Webflow, Wix or Framer (2026)", "heading": "How to add an AI chatbot to WordPress, Shopify, Webflow, Wix and more", "answer": "Every one of these platforms accepts a custom script tag, so installing an AI chatbot is the same job everywhere: paste one snippet into the site-wide footer or custom-code area, publish, and reload. With Flocci Chat the widget then learns the site itself — including builder pages that render through JavaScript, where crawler-only chatbots see nothing.", "keywords": [ "add chatbot to wordpress", "shopify ai chatbot", "webflow chatbot", "wix ai chatbot", "framer chatbot", "squarespace chatbot", "nextjs chatbot widget" ], "questions": [ "Do I need a plugin to add an AI chatbot to WordPress?", "Where do I put a chatbot script in Shopify?", "Will the chatbot read my Webflow CMS or Wix dynamic pages?", "Does the chatbot widget slow down my site?", "Can I hide the chatbot on certain pages?" ] }, { "url": "https://chat.flocci.in/answers/ai-chatbot-with-human-handoff.html", "section": "Answers", "title": "AI chatbot with human handoff: how escalation should actually work", "heading": "AI chatbot with human handoff, done properly", "answer": "Good handoff has four parts: a deterministic trigger (the visitor asks for a human, the topic is sensitive, or the answer failed), a ticket that carries the full transcript, a way to reach the visitor afterwards, and a reply path that lands both in the chat and in their inbox. Flocci Chat ships all four — escalations create FC-XXXXXX tickets in a built-in dashboard inbox, and operator replies appear in the widget and by email.", "keywords": [ "ai chatbot human handoff", "chatbot escalation to human", "chatbot live agent transfer", "chatbot ticket creation", "customer support escalation automation" ], "questions": [ "How does an AI chatbot know when to hand off to a human?", "Do I need a separate helpdesk for escalations?", "How does the customer get the human's reply?", "Does an escalation cost extra credits?", "Can the chatbot escalate before the customer gets frustrated?" ] }, { "url": "https://chat.flocci.in/answers/ai-chatbot-data-privacy-and-security.html", "section": "Answers", "title": "AI chatbot data privacy & security: what to check before you embed one", "heading": "AI chatbot security and data privacy, in plain terms", "answer": "Ask five questions before embedding any AI support widget: how is my data isolated from other customers, what exactly gets indexed, can content on the page manipulate the assistant, can I export and delete everything, and what stops private logged-in screens entering the knowledge base. Flocci Chat answers them with PostgreSQL row-level security, an explicit off switch for private surfaces, untrusted-data framing for all page content, and JSON/CSV export plus hard deletion.", "keywords": [ "ai chatbot data privacy", "chatbot gdpr compliance", "chatbot security checklist", "prompt injection chatbot", "multi tenant chatbot isolation" ], "questions": [ "Is an AI website chatbot GDPR compliant?", "Can a chatbot accidentally learn private customer data?", "What is prompt injection and does it affect support chatbots?", "Where is Flocci Chat's data stored?", "Can the chatbot see what a logged-in user is doing?" ] }, { "url": "https://chat.flocci.in/answers/ai-chatbot-that-takes-actions.html", "section": "Answers", "title": "AI chatbot that takes actions: order tracking, account lookups & tickets", "heading": "An AI chatbot that does things, not just answers", "answer": "A chatbot becomes genuinely useful when it can act for a specific customer: track this order, check this subscription, raise this ticket. That requires proving who the visitor is, then calling your own API on their behalf. Flocci Chat verifies users with an HMAC-SHA256 signature, exposes your endpoints to the assistant as configured actions with signed X-Flocci-End-User headers, and logs every execution.", "keywords": [ "ai chatbot order tracking", "chatbot api integration", "agentic chatbot actions", "chatbot account lookup", "chatbot function calling" ], "questions": [ "Can an AI chatbot check a customer's order status?", "How do I connect a chatbot to my own API?", "Is it safe to let a chatbot call my backend?", "What is agentic chat and do I need it?", "Do actions cost extra?" ] }, { "url": "https://chat.flocci.in/use-cases/saas.html", "section": "Use cases", "title": "AI support chatbot for SaaS products — docs that answer back", "heading": "Flocci Chat for SaaS products", "answer": "For a SaaS, Flocci Chat turns the content you already maintain — landing pages, docs, pricing, changelog — into a grounded assistant that deflects repetitive tickets with cited answers, verifies logged-in users cryptographically, and executes account actions (subscription status, usage) against your own API.", "keywords": [ "ai chatbot for saas", "saas support automation", "docs chatbot" ], "questions": [ "Can the chatbot answer questions about a user's own account?", "Will it learn our docs site if it's a separate subdomain?", "How do we stop it answering questions about unreleased features?", "What does it cost for a SaaS with a few hundred questions a month?" ] }, { "url": "https://chat.flocci.in/use-cases/ecommerce-d2c.html", "section": "Use cases", "title": "AI chatbot for ecommerce & D2C brands — order answers, not FAQ trees", "heading": "Flocci Chat for ecommerce and D2C brands", "answer": "For a store, Flocci Chat learns product pages, shipping and return policies automatically — including JS-rendered storefronts — and answers pre-sale questions with citations. Logged-in buyers get live 'where is my order?' answers through your own API with cryptographically verified identity, and disputes escalate to a human with the transcript attached.", "keywords": [ "ecommerce chatbot", "d2c ai chatbot", "chatbot for online store india", "wism chatbot" ], "questions": [ "Does it work on Shopify or WooCommerce?", "Can it tell a customer where their order is?", "What about COD, returns and India-specific policies?", "Can it handle a sale-day traffic spike?" ] }, { "url": "https://chat.flocci.in/use-cases/hotels.html", "section": "Use cases", "title": "AI chatbot for hotel websites — a concierge that read every page", "heading": "Flocci Chat for hotels and hospitality", "answer": "A hotel's website already answers most guest questions — check-in times, cancellation policy, airport distance, amenities. Flocci Chat learns every page automatically and answers guests instantly with citations, in the widget on your booking pages, escalating special requests and complaints to your front-desk team as tickets.", "keywords": [ "hotel website chatbot", "hotel ai concierge", "hospitality chatbot india" ], "questions": [ "Can it quote room rates?", "Can guests reach a human at night?", "Does it handle international guests' languages?", "How long does setup take for a hotel site?" ] }, { "url": "https://chat.flocci.in/use-cases/schools-edtech.html", "section": "Use cases", "title": "AI chatbot for school & edtech websites — admissions questions, answered", "heading": "Flocci Chat for schools, colleges and edtech", "answer": "Admissions season floods school offices with questions the website already answers — deadlines, fees, documents, eligibility. Flocci Chat learns your site automatically and answers parents instantly with the source page cited, asks clarifying questions when a query is ambiguous, and routes anything sensitive to your office as a ticket.", "keywords": [ "school website chatbot", "admissions chatbot", "edtech support bot", "college enquiry chatbot india" ], "questions": [ "Can it answer fee-structure questions accurately?", "Parents ask in Hindi and English mixed — does that work?", "Can the office see what parents are asking?", "Is student data safe?" ] }, { "url": "https://chat.flocci.in/use-cases/agencies.html", "section": "Use cases", "title": "AI chatbot for agencies & studios — deploy client support in an afternoon", "heading": "Flocci Chat for agencies and web studios", "answer": "For an agency, Flocci Chat is a service line: one script tag adds a grounded, self-learning support assistant to any client site you ship — each client in an isolated workspace with their own branding, knowledge base and ticket inbox. Setup is an afternoon; the knowledge base maintains itself as the site changes.", "keywords": [ "chatbot for agencies", "white label ai support", "agency client chatbot" ], "questions": [ "Can I manage multiple client chatbots?", "Can the client handle their own escalations?", "How do I demo it in a pitch?", "Does it work on the no-code builders we use?" ] }, { "url": "https://chat.flocci.in/use-cases/indian-startups.html", "section": "Use cases", "title": "AI support chatbot for Indian startups — world-class support at ₹ prices", "heading": "Flocci Chat for Indian startups", "answer": "Flocci Chat is built in India, priced in India: 500 free credits on signup, one credit per answered visitor message, and platform plans from ₹499/month billed through PayU — no USD subscription creep. One Flocci account and one credit wallet also cover 30+ sibling apps, from polls to ERPs.", "keywords": [ "chatbot for indian startups", "made in india chatbot", "ai customer support india", "sasta chatbot" ], "questions": [ "Is there really a free tier for Indian startups?", "Do I need international payment cards?", "Can it answer customers who type in Hinglish?", "What makes this different from reselling a US tool?" ] }, { "url": "https://chat.flocci.in/use-cases/documentation-sites.html", "section": "Use cases", "title": "AI chatbot for documentation sites — search that actually answers", "heading": "Flocci Chat for documentation and help centres", "answer": "Documentation search returns ten links; readers wanted one answer. Flocci Chat reads your docs — including versioned, MDX and JavaScript-rendered pages — and answers in prose with the source page cited, so a reader can verify in one click. New pages are learned the first time anyone opens them, with no re-index job to schedule.", "keywords": [ "documentation chatbot", "docs ai assistant", "ai search for developer docs", "help center chatbot", "knowledge base ai search" ], "questions": [ "Can it answer questions about a specific docs version?", "Does it replace our docs search?", "What about code samples in answers?", "How do we keep internal runbooks out of it?" ] }, { "url": "https://chat.flocci.in/use-cases/real-estate.html", "section": "Use cases", "title": "AI chatbot for real estate websites — listing questions answered at 11pm", "heading": "Flocci Chat for real estate and property websites", "answer": "Property enquiries arrive late at night and go to whoever replies first. Flocci Chat reads your listing, project and amenity pages and answers price, size, possession, location and documentation questions instantly with the source cited — then captures the enquiry and hands the serious buyer to your sales team as a ticket with the whole conversation attached.", "keywords": [ "real estate chatbot", "property website chatbot", "builder website ai assistant", "real estate lead capture chatbot india" ], "questions": [ "Can it answer questions about specific properties or units?", "Will it capture leads or just answer questions?", "Our listings change daily — will it go stale?", "Can it help with home-loan questions?" ] }, { "url": "https://chat.flocci.in/use-cases/clinics-and-healthcare.html", "section": "Use cases", "title": "AI chatbot for clinics & healthcare websites — front-desk questions only", "heading": "Flocci Chat for clinics, hospitals and healthcare sites", "answer": "A healthcare website assistant should answer front-desk questions — timings, appointment process, department locations, insurance and documentation — strictly from your published pages, and escalate everything clinical to a human. Flocci Chat is built that way: grounded answers with the source cited, and a confidence gate that hands off rather than improvising.", "keywords": [ "clinic website chatbot", "hospital ai assistant", "healthcare support chatbot india", "appointment enquiry chatbot" ], "questions": [ "Can the chatbot give medical advice?", "Is patient data safe?", "Can patients book appointments through it?", "What happens outside clinic hours?" ] }, { "url": "https://chat.flocci.in/compare/", "section": "Honest comparisons", "title": "Flocci Chat vs the alternatives — honest comparisons with real prices", "heading": "Honest comparisons", "answer": "Every page below shows real pricing pulled from the competitor's public pages (dated), explains how each product meters usage, and tells you plainly when the other tool is the better choice. We win often enough to afford honesty.", "keywords": [], "questions": [] }, { "url": "https://chat.flocci.in/answers/", "section": "Plain answers", "title": "Plain answers about AI website chatbots — costs, setup, grounding", "heading": "Plain answers", "answer": "Guides written the way we'd want them answered: the direct answer first, the mechanics after, no marketing filler. Each one is grounded in how Flocci Chat actually works — and honest about where other approaches fit.", "keywords": [], "questions": [] }, { "url": "https://chat.flocci.in/use-cases/", "section": "Use cases", "title": "Flocci Chat use cases — SaaS, ecommerce, hotels, schools, agencies", "heading": "Use cases", "answer": "The same engine — self-filling knowledge base, cited answers, confidence-gated handoff, verified-user actions — shaped to how different teams actually run support. Several of these are how Flocci uses the product on its own 30+ apps.", "keywords": [], "questions": [] } ], "keyword_universe": { "Core commercial": [ "ai chatbot for website", "website ai chatbot", "add ai chatbot to website", "embed ai chatbot", "ai customer support chatbot", "ai support agent for website", "custom ai chatbot for business", "website chat widget with ai", "ai live chat for website", "automated customer support software", "ai help desk chatbot", "support chatbot saas", "customer service ai agent", "24/7 support chatbot", "self service support automation", "deflect support tickets with ai" ], "RAG & technical": [ "rag chatbot", "retrieval augmented generation chatbot", "chatbot trained on website content", "train chatbot on my website", "custom gpt for my website", "chatgpt for my website", "ai chatbot with citations", "chatbot that cites sources", "no hallucination chatbot", "grounded ai answers", "hybrid search chatbot", "pgvector chatbot", "vector search support bot", "chatbot knowledge base from website", "semantic search chatbot", "chunking and reranking chatbot", "confidence threshold chatbot", "agentic chatbot function calling", "chatbot tool calling api" ], "JavaScript & platform coverage": [ "chatbot for react site", "chatbot for single page application", "spa website chatbot", "javascript rendered site chatbot", "chatbot for vue website", "nextjs chatbot widget", "add chatbot to wordpress", "shopify ai chatbot", "webflow chatbot", "wix ai chatbot", "framer chatbot", "squarespace chatbot", "no code website chatbot", "chatbot script tag embed" ], "Alternatives & comparisons": [ "chatbase alternative", "chatbase alternatives 2026", "cheaper than chatbase", "chatbase competitors", "intercom fin alternative", "intercom alternative india", "tidio alternative", "lyro ai alternative", "crisp chat alternative", "sitegpt alternative", "sitespeakai alternative", "tawk to ai alternative", "chatmaxima alternative", "helply alternative", "eesel ai alternative", "yourgpt alternative", "botsonic alternative", "flocci chat vs chatbase", "flocci chat vs intercom fin", "flocci chat vs tidio", "flocci chat vs crisp", "flocci chat vs sitegpt", "flocci chat vs tawk to", "flocci chat vs sitespeakai", "flocci chat vs chatmaxima", "build vs buy chatbot" ], "Pricing & metering": [ "ai chatbot pricing", "chatbot pricing models", "chatbot per resolution pricing", "message credits vs conversations", "how much does a website chatbot cost", "how much does an ai chatbot cost in india", "ai chatbot cost india", "chatbot price in rupees", "predictable chatbot pricing", "chatbot free tier", "free ai chatbot for website", "chatbot without seat fees", "remove chatbot branding cost" ], "Question-form & voice": [ "how to add an ai chatbot to my website", "how do i train an ai chatbot on my website", "what is a rag chatbot", "can a chatbot learn my whole website automatically", "does an ai chatbot work on react sites", "what happens when the chatbot doesn't know the answer", "which chatbot doesn't hallucinate", "how to stop chatbot hallucinations", "best ai chatbot for website 2026", "is there a free ai chatbot for my website", "how does a chatbot hand off to a human", "can a chatbot check my order status", "is an ai chatbot gdpr compliant", "what is prompt injection in chatbots", "how do chatbot credits work", "which ai chatbot cites its sources" ], "India & Hinglish": [ "ai chatbot india", "chatbot for indian startups", "ai chatbot price in rupees", "sasta ai chatbot", "website ke liye ai chatbot", "website par chatbot kaise lagaye", "chatbot kaise banaye apni website ke liye", "india ai customer support tool", "made in india chatbot", "chatbot for small business india", "ai chatbot hindi english support", "hinglish chatbot", "chatbot for d2c brand india", "customer support automation india", "payu billing chatbot", "inr pricing ai chatbot" ], "Use cases": [ "ai chatbot for saas", "chatbot for ecommerce website", "d2c ai chatbot", "hotel website chatbot", "hotel ai concierge", "school website chatbot", "admissions chatbot", "edtech support bot", "chatbot for agencies", "white label ai support", "documentation chatbot", "docs ai assistant", "help center chatbot", "real estate chatbot", "property website chatbot", "clinic website chatbot", "hospital ai assistant", "appointment enquiry chatbot", "chatbot for startups india" ], "Aliases & common misspellings": [ "chat bot for website", "ai chat bot", "chatbot widgit", "chatbase alternitive", "intercom alternitive", "flocci chat", "flochi chat", "floci chat", "flocci ai chat", "flocci technologies chat", "chat.flocci.in" ] }, "competitor_pricing_snapshot": { "fetched_on": "29 July 2026", "source": "each vendor's own public pricing page", "vendors": [ { "name": "Chatbase", "url": "https://www.chatbase.co/pricing", "meter": "message credits (premium models consume several per reply)", "free": "50 message credits/month", "entry": "$32/mo for 500 credits", "notes": "auto-recharge $40 per 1,000 credits; remove branding $1,188/yr" }, { "name": "Intercom Fin", "url": "https://www.intercom.com/pricing", "meter": "per outcome", "free": "trial only", "entry": "$0.99 per outcome, ~50/mo standalone minimum", "notes": "seat pricing additional; Copilot $29/agent/mo" }, { "name": "Tidio (Lyro AI)", "url": "https://www.tidio.com/pricing/", "meter": "billable conversations + Lyro conversations + Flows visitors", "free": "50 conversations/mo + 50 lifetime Lyro conversations", "entry": "$24.17/mo for 100 conversations", "notes": "Lyro add-on from $32.50/mo per 50 conversations" }, { "name": "Crisp", "url": "https://crisp.chat/en/pricing/", "meter": "seats per workspace + bundled AI credits", "free": "free plan, 2 seats, no AI credits", "entry": "$45/mo Mini (4 seats, ~90 AI conversations)", "notes": "extra seats $10/mo; no llms.txt published" }, { "name": "SiteGPT", "url": "https://sitegpt.ai/#pricing", "meter": "messages + indexed page caps (model multiplier)", "free": "trial", "entry": "$39/mo for 4,000 messages / 1,000 pages", "notes": "+$39/mo to remove branding" }, { "name": "SiteSpeakAI", "url": "https://sitespeak.ai/pricing", "meter": "message credits + training-source and agent caps", "free": "30 credits/mo, 10 sources", "entry": "$29/mo for 1,000 credits / 200 sources", "notes": "extra credits $25 per 1,000" }, { "name": "Tawk.to", "url": "https://www.tawk.to/pricing/", "meter": "human agent hours; AI Assist add-on", "free": "free live chat, unlimited agents", "entry": "free", "notes": "hired agents from $1/hr; AI is a paid add-on" }, { "name": "ChatMaxima", "url": "https://chatmaxima.com/pricing/inr/", "meter": "messages pooled across 8 channels + member caps", "free": "trial", "entry": "₹1,499/mo for 10,000 messages / 3 members", "notes": "India-priced multichannel inbox" }, { "name": "Helply", "url": "https://helply.com/pricing", "meter": "per ticket", "free": "none", "entry": "$1 per ticket, $250/mo minimum", "notes": "$3,000 annual minimum; unlimited seats" }, { "name": "eesel AI", "url": "https://www.eesel.ai/pricing", "meter": "per task (ticket or chat session)", "free": "$50 free usage", "entry": "$0.40 per support task", "notes": "$4 heavy tasks; default $250/mo spend cap" } ] }, "competitor_ai_discovery_snapshot": { "checkedOn": "29 July 2026", "llmsTxt": { "present": [ "intercom.com", "tidio.com", "sitegpt.ai", "tawk.to", "sitespeak.ai", "helply.com", "eesel.ai", "chatmaxima.com" ], "absent": [ "crisp.chat" ], "redirected": [ "chatbase.co" ] }, "aiTxt": { "present": [ "sitegpt.ai", "eesel.ai", "chatmaxima.com" ], "absent": [ "intercom.com", "tidio.com", "crisp.chat", "tawk.to", "sitespeak.ai", "helply.com" ] }, "wellKnownLlmsTxt": { "present": [], "absent": [ "chatbase.co", "intercom.com", "tidio.com", "sitegpt.ai", "sitespeak.ai", "helply.com", "eesel.ai" ] }, "aiPluginJson": { "present": [], "absent": [ "chatbase.co", "intercom.com", "tidio.com", "sitegpt.ai", "sitespeak.ai", "helply.com", "eesel.ai" ] } } }