Pricing, side by side
| Product | Free tier | How usage is metered | Paid |
|---|---|---|---|
| Flocci Chat | 500 free credits on signup (≈500 answered messages) | 1 credit = 1 answered visitor message. Nothing else is metered — crawling, uploads, tickets, analytics and unanswered turns are free | Platform Pro ₹499/mo or Pro+ ₹2,999/mo at account.flocci.in covers every Flocci app, not just Chat |
| Chatbase | Free — 50 message credits, limited models | Message credits; advanced models consume multiple credits per reply; auto-recharge $40 per 1,000 credits | Hobby $32/mo (500 credits) · Standard $120/mo (4,000) · Pro $400/mo (15,000) · remove branding $1,188/yr |
Competitor pricing was taken from the vendor's public pricing page on 29 July 2026 and may have changed since — always confirm on their site. Flocci Chat pricing is current.
How each one learns your website
Chatbase trains from sources you feed it — website crawl, files, Q&A pairs, Notion — via a server-side fetch. That works well for server-rendered sites, but a crawler that never executes JavaScript sees an empty <div id="root"></div> on React, Vue and many no-code sites. Flocci Chat crawls at onboarding too, but its widget also passively learns every page your real visitors open, after all scripts run — so client-rendered content, personalized layouts and freshly changed pages enter the knowledge base automatically, with no re-sync schedule to manage.
Metering: message credits vs answered messages
Chatbase's credit meter varies with the model you pick — a reply on a premium model can burn several credits, which makes the effective per-answer price hard to predict. Flocci Chat charges one credit only when a visitor's message is actually answered. Clarifying questions, failed turns, crawling, ingestion, analytics and ticket handling cost nothing.
Escalation and actions
Both products let the AI hand off to humans. Chatbase's helpdesk-style features arrive on its Standard tier; Flocci Chat ships its native ticket inbox (FC-XXXXXX references, transcript, in-chat + email operator replies) to every workspace from day one, and its HMAC-verified identity lets the assistant call your own API for order status or subscription checks with the user's signed identity attached.
When Chatbase is the better choice
- You want to experiment across many LLM vendors and models from one builder UI.
- You need its mature catalog of one-click integrations (Slack, WhatsApp, Zapier, Messenger).
- You operate primarily in USD and the $120–$400 tiers fit your volume comfortably.
When Flocci Chat is the better choice
- Your site is React, Vue, Webflow or any JS-rendered stack. Flocci Chat's widget learns pages as visitors actually see them — after scripts run — where crawl-only trainers see an empty shell.
- You want a bill you can predict. One answered visitor message costs exactly one credit. No per-resolution judgment calls, no model multipliers, no seat fees.
- You're pricing in rupees. Credit packs and the ₹499/₹2,999 platform plans are India-first; one wallet covers the entire Flocci suite.
- You need answers you can defend. Every reply is grounded in retrieved content with sources shown; low confidence triggers a clarifying question or a human handoff, never a guess.
- You want tickets without another tool. Escalations land in a built-in dashboard inbox; operator replies reach the visitor in-chat and by email.