Pricing, side by side
| Product | Free tier | How usage is metered | Paid |
|---|---|---|---|
| Flocci Chat | 500 free credits on signup (≈500 answered messages) | 1 credit = 1 answered visitor message. Nothing else is metered — crawling, uploads, tickets, analytics and unanswered turns are free | Platform Pro ₹499/mo or Pro+ ₹2,999/mo at account.flocci.in covers every Flocci app, not just Chat |
| ChatMaxima | Trial only (no permanent free plan listed) | Messages per month, pooled across all 8 channels; workspaces and team members capped per tier | Starter ₹1,499/mo (10,000 messages, 3 members) · Pro ₹7,999/mo (50,000, 15) · Max ₹19,999/mo (100,000) · Ultra ₹39,999/mo (200,000, white-label) |
Competitor pricing was taken from the vendor's public pricing page on 29 July 2026 and may have changed since — always confirm on their site. Flocci Chat pricing is current.
Different products that meet in the same search results
ChatMaxima's centre of gravity is the omnichannel inbox: one place for WhatsApp, Instagram, Facebook, Telegram, SMS, email and web chat, with a drag-and-drop builder and CRM-flavoured automation. Flocci Chat's centre of gravity is a single question — does the assistant on your website answer correctly, from your own content, with the source shown? Everything in it exists for that: hybrid vector plus full-text retrieval, diversity reranking, a confidence gate that clarifies or escalates instead of guessing, and citations on the reply.
Honest arithmetic, in rupees
At genuinely high volume — tens of thousands of messages every month across social channels — ChatMaxima's flat ₹1,499–₹7,999 tiers are excellent value per message, and we will not pretend otherwise. The picture inverts at the volumes most Indian websites actually see. A site answering 300–800 support questions a month pays ₹1,499 monthly for capacity it never touches; on Flocci Chat the first ~500 answered messages are free, and there are no seats to buy for the colleagues who watch the inbox. The full comparison across vendors is in what an AI chatbot really costs in India.
Where the depth difference shows
Ask a support bot something your website answers on page 40 of the docs. Grounded retrieval finds that passage, quotes it and links the page; a flow-builder answers from whatever intent was authored. Flocci Chat also proves who it is talking to — flocciChat.identify() with an HMAC-SHA256 signature — and can then call your own API for that specific customer's order or subscription. And because it is one app on the Flocci platform, the same login and credit wallet cover Pulse, Leads, Recall, Workspaces and the school, hotel and POS ERPs.
When ChatMaxima is the better choice
- WhatsApp, Instagram and SMS are where your customers actually message you, and web chat is secondary.
- You need a shared multi-agent inbox with CRM-style pipelines and a visual flow builder.
- Your monthly message volume runs into the tens of thousands, where a flat ₹ tier wins on unit cost.
When Flocci Chat is the better choice
- Your site is React, Vue, Webflow or any JS-rendered stack. Flocci Chat's widget learns pages as visitors actually see them — after scripts run — where crawl-only trainers see an empty shell.
- You want a bill you can predict. One answered visitor message costs exactly one credit. No per-resolution judgment calls, no model multipliers, no seat fees.
- You're pricing in rupees. Credit packs and the ₹499/₹2,999 platform plans are India-first; one wallet covers the entire Flocci suite.
- You need answers you can defend. Every reply is grounded in retrieved content with sources shown; low confidence triggers a clarifying question or a human handoff, never a guess.
- You want tickets without another tool. Escalations land in a built-in dashboard inbox; operator replies reach the visitor in-chat and by email.