Use case
Flocci Chat for schools, colleges and edtech
Short answer
Admissions season floods school offices with questions the website already answers — deadlines, fees, documents, eligibility. Flocci Chat learns your site automatically and answers parents instantly with the source page cited, asks clarifying questions when a query is ambiguous, and routes anything sensitive to your office as a ticket.
Admissions season, without the phone queue
"What documents for class 6 admission?" "Is the fee structure online?" "When does the session start?" — the same fifty questions, hundreds of times, mostly outside office hours. Flocci Chat reads your admissions pages, fee schedules, prospectus content and notices, and answers each parent immediately, citing the page so they can verify. Ambiguous queries ("fees?") trigger a clarifying question — which class, which stream — instead of a generic dump.
Careful by design, which matters with parents
An education website assistant must not improvise about fees, eligibility or dates. The confidence gate ensures answers come only from your published content; anything uncovered, sensitive, or judgment-shaped (scholarship negotiations, special-needs accommodations, complaints) opens a ticket for your office with the conversation attached. Replies reach the parent in-chat and by email. Nothing is invented — a wrong fee quote from a bot is a real-world dispute you never have to have.
For edtech products: docs + student support on one widget
Edtech platforms get both audiences: prospective buyers on the marketing site and logged-in learners inside the product. One Flocci Chat workspace covers both — passive learning on public pages, data-passive-ingest="off" inside the app, and HMAC-verified identity so enrolled students can ask about their own courses through your API. Flocci's own suite includes a school ERP; website assistant and administration can share one platform account and credit wallet.
Frequently asked questions
Can it answer fee-structure questions accurately?
It answers only from your published fee pages, with the source cited. If the structure isn't on the site (or a question needs discretion), it hands off to your office rather than guessing — the safest posture for fee communication.
Parents ask in Hindi and English mixed — does that work?
It handles mixed Hindi-English queries to the extent your content and the model support them, and always grounds answers in your actual pages. Test your common phrasings on the free credits — it takes minutes.
Can the office see what parents are asking?
Yes — the dashboard shows top questions and, crucially, unanswered intents: exactly which questions your website doesn't cover yet. Many schools turn that list into their admissions FAQ.
Is student data safe?
Public-page learning only ingests what's already public; private portals are excluded with a single attribute. Tenant data is isolated with PostgreSQL Row-Level Security, and export/delete tools support data-protection requests.
Try it on your own website
One script tag. 500 free credits — roughly 500 answered visitor messages. Every feature on, no card. The widget in the corner of this page is the product, running on its own site.
Create your workspace — free